5. I have been informed that I have a repayment that will come due soon. How can I repay my loan?
Please open our TunaiKita app on your phone, log in to your account and then choose “Pay Now” from your Home screen. From there on, please follow all on-screen instructions. You can make repayments directly from Mandiri, Permata, BCA or BNI through your personalized TunaiKita Virtual Accounts. You can also repay from all other Indonesian banks by choosing “Other Banks” where your repayment will be routed via Virtual Account to Permata.
When in doubt, please kindly contact Customer Support via our in-app chat or other channels and submit a question.